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Free Delivery for orders over $200 (excludes bulky and heavy products)
Free Delivery for orders over $200 (excludes bulky and heavy products)


Can I pick my battery / order from your store?

Yes, we are located at 21/47 Third Avenue Blacktown. Pick up must be arranged in advance by contacting our customer service team at


How long will it take to receive my order ?

All orders are processed and dispatched within 24 hours. Standard delivery time frame is 1-7 days for normal post or 1-2 days for express post. 


What if I make a mistake and order the wrong battery?

Please see Return & Refund Policy 


What is the warranty returns policy?

All of our products are backed by a minimum 12 months warranty. Most of our high quality batteries are covered by 36 months of warranty. Please see Warranty Policy for more information. 


How do I change quantities or cancel an item in my order?

We aim to process all orders as soon as we can. Please contact our team at to check if your order can be cancelled / altered.


How do I track my order?

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).


My product is missing parts.

Please contact us at and send picture of the item.


How do I return my product?

Please contact us at to start a return request.


I received the wrong product.

Please contact us at and send a picture of the item.


What is your return policy?

Please see Return & Refund Policy


Do you ship internationally?

Yes, we do ship internationally.


What are my payment choices?

You can pay via all major credit cards, PayPal, ZipPay or Afterpay

Gift Cards

Buy Gift Card $10 - $500

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